Terms of Service

The service

MyMotherBox is software for running preschools, daycares and creches. It includes Admission Desk, Check-in Check-out, Daily Diary, Meals & Naps, Fee Desk, AI Parent Updates and the Parent App, depending on the plan.

Accounts

• The person who signs up must be authorised to act for the centre.
• Centres are responsible for the staff they invite and the roles they assign.
• Keep login details private. Tell us straight away if you think an account has been misused.

Free trial

New centres get a 30-day free trial with all features. No card is needed. At the end of the trial, the centre chooses a plan to continue or the account is paused, and the centre can export its records.

Plans and billing

• Plans are priced per enrolled child per month, as shown on the Pricing page.
• An enrolled child is a child with an active admission at the centre during the billing month.
• Monthly plans are billed each month. Yearly plans are billed in advance for 12 months.
• Prices are in US dollars and exclude applicable taxes.
• We will give at least 30 days' notice before changing the price of an active plan.

Centre responsibilities

• Obtain the consents parents must give for their child's information and photos to be recorded and shared with them.
• Keep authorised pick-up lists accurate and follow the verification steps at the door.
• Give medicines only as instructed by parents in writing, and follow your own medical and safety policies.
• Review every AI-drafted summary before sending it to parents.
• Follow all laws that apply to early years centres where you operate.

Medical and safety information

MyMotherBox records care information entered by staff and parents. It does not give medical advice, diagnose conditions or replace the judgement of staff, doctors or parents. In an emergency, follow your centre's emergency procedures.

AI features

AI Parent Updates drafts text only from entries teachers have made. Drafts may contain mistakes, which is why a teacher must review and approve each one. The centre is responsible for messages it sends.

Acceptable use

• Do not use the service to share content about a child with anyone other than that child's parents and authorised staff.
• Do not upload unlawful, harmful or inappropriate content.
• Do not try to access other centres' data, interfere with the service or reverse engineer it.

Your data

Centres own the records they and their parents create. We process them only to provide the service, as described in our Privacy Policy. Centres can export their data at any time while the account is active.

Availability and support

We work to keep the service available at all times, apart from planned maintenance, which we schedule outside centre hours where possible. Support is offered by email and chat as described for each plan.

Ending the service

Centres can cancel at any time. Monthly plans stop at the end of the current month. We may suspend an account that breaks these terms, puts children at risk or is not paid, after giving notice where we can.

Limitation of liability

To the extent the law allows, our total liability for any claim relating to the service is limited to the fees the centre paid in the 12 months before the claim. We are not liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction.

Contact

Questions about these terms can be sent through the Contact Us page on this website.